Singapore Return Policy....

I became a woman on a mission with these dumb transformers. There is NO WAY the 200 watter I bought should have blown out with an 80-watt curling iron! So I decided to take it back. I went back to the store - Best, it is called. I talked to a very nice gentleman. He agreed - "Must be something wrong with transformer. Why not exchange for maximum 500 watt? Only a little more expensive!" I figured that was as good an idea as any. He led me over to the accessories isle. None left! He goes...no lie...."Aw! Shit!" "Shit!" "Awwww...SHIT!" "All out!"

I was taken aback. I had never quite experienced this brand of customer service! He seemed to hold himself personally responsible for the fact that the shelves were barren of the type of transformer he was recommending I buy. The man was distraught! Since I did not want to replace it with the same brand I was returning, I told him not to worry. (I was very reassuring. The poor guy!) Just credit my charge, and I would go somewhere else. He looked me straight in the eye and he said.....

"No."

No explanation, no remorse, no nothin'. I found his turnabout rather surprising, but he was unrelenting. He said I should come back another day. All out. No credit.

The humidity in Singapore generally exceeds 150% and I had walked a good long way. My pores were cleansed, I smelled like gym socks and the moisture in the air had enhanced my natural wave and given me the look of an Aboriginal bushman on a bad hair day....He took pity on me finally, and called around until he found me another transformer in the Takashimaya Mall. He told me how to find the place, said to ask for Mr. Ng and ushered me out. I was sort of expecting there to be no such guy...'ask for Mr. Ng' is the rough Singaporean equivalent of 'ask for Mr. Smith'...but Mr. Ng was there, he gave me my transformer and sent me on my way. I brought it home, tried it out on the blow dryer, powered up my laptop and all systems are go. For the moment. You just never know what tomorrow will bring...